Writing for Managers:
learn that every successful piece of writing begins with thinking—thinking
about the reader and how best to present information to that
reader. During the workshop, participants practice using a
system for planning and fleshing out their memos and reports.
Participants are encouraged to use this system on the job
to produce effective emails, letters, memos and reports.
the writing workshop, participants submit writing samples
to the instructor. During the program, they rewrite one of
their samples based on the techniques learned in class. Rewriting
their own work enables participants to see how much clearer
and more persuasive their writing becomes when they apply
the seven principles of effective writing taught in class.
Writing for Auditors:
program focuses on writing effective audit findings. We help
auditors see that “fancy writing” is not useful
in communicating audit results. In fact, it can cause confusion.
Class exercises focus on how to write clear sentences and
create a logical flow of information, even when the issues
are complex. We also provide programs in reviewing and editing
the audit report.
submit writing samples to the instructor two weeks before
the writing workshop. During the program, they rewrite one
of their samples based on the techniques learned in class.
Participants are impressed when they see how much clearer
and more precise their rewrites are.
Writing for Administrative Staff:
program is designed for those responsible for the appearance
and grammatical correctness of documents. We review e-mail
etiquette and how to prepare correspondence for a manager’s
signature. Using the instructor’s book, Action Grammar,
participants review the most frequently made errors in grammar,
punctuation and usage.
us know about a group of personnel who need to improve their
writing skills, and we will design a program for them. Our
past successes include teaching sales representatives to write
more effective call reports, helping customer service personnel
write more thoughtful responses to customer complaints, and
enabling engineers who design night vision goggles to write
more directly to Army contractors.